Work Measurement: Conceptual Framework
It is essential to understand the following concepts in order to undertake work measurement exercise in any organization:
- Qualified worker: Qualified worker is one who is accepted as having the necessary physical attributes, who possess the required intelligence and education and who has acquired the necessary skills and knowledge to carry out the work in hand to satisfactory standards of safety, quantity and quality.
- Standard rating: Rating is the assessment of the worker's rate of working relative to the observer's concept of the rate corresponding to standard pace (or standard rate).
- Standard performance (pace or rate): It is the rate of output which a qualified worker will naturally achieve without over-exertion as an average over the working day or shift, provided that he knows and adheres to the specified method and provided that he is motivated to apply himself to his work. The time taken to achieve the standard performance by the qualified worker is called "standard time".
